Improving Project Management and Delivery Across Teams

An IT services firm was managing multiple projects simultaneously. Project updates, tasks, and files were spread across meetings, chats, and personal notes. This made it hard for the team to see what was happening across projects.

• Task assignments from meetings were often missed and recalling them depended on individual memory.
• Team spent more than an hour every week manually tracking task status and incomplete tasks across projects.
• Project documents and links had to be searched across tools for and shared each time, depending on who owned the document.

A unified project workspace collates projects, tasks, and documents in one place, giving the team a shared view of all projects.

• Meeting outcomes were converted into tasks with owners, due dates, and categories, so action items were captured immediately.
• Project and team progress could be tracked through Kanban boards, Gantt charts, calendars, lists, and burndown charts.
• The team could see open, overdue, and completed tasks across all projects, removing the need for manual updates.
• All project-related documents and files are easily accessible from the project view.